96cbet Privacy Policy

96cbet is committed to protecting the privacy and personal data of all users who interact with our platform. This Policy applies to all personal data collected through the 96cbet website at 96cbet.bio, our mobile web interface, customer support channels, and any promotional or affiliate pages operated under the 96cbet brand.

This Policy is intended to meet internationally recognised standards for data protection, including principles aligned with the General Data Protection Regulation (GDPR) and data privacy best practices applicable to the Bangladesh market. Where local data protection law in Bangladesh imposes additional or stricter obligations, those obligations take precedence.

By using the 96cbet platform, you acknowledge that the processing of your personal data as described in this Policy is necessary for the performance of the services we provide to you, and that you have provided informed, freely given consent to such processing where consent is the applicable legal basis.

96cbet collects personal data through several channels, including direct submission at registration, ongoing platform activity, and automated technical collection. The categories of personal data we collect include:

We do not knowingly collect personal data from individuals under the age of 21. If we become aware that data has been collected from a minor, the account will be suspended immediately and all data deleted in accordance with this Policy.

96cbet processes personal data only for lawful, specific, and clearly defined purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The primary purposes for which we use your data include:

• Account Creation & Management: To create, maintain, and secure your 96cbet player account, including identity verification and KYC compliance.
• Payment Processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank, and to verify that funds are sent to and received from the verified account holder.
• Fraud Detection & Security: To monitor account activity for signs of fraudulent behaviour, money laundering, multi-accounting, or abuse of promotional offers.
• Responsible Gaming: To monitor betting patterns that may indicate problem gambling and to enforce deposit limits, session time-outs, and self-exclusion requests made by the player.
• Customer Support: To respond to queries, resolve disputes, and provide technical assistance via live chat and email.
• Platform Improvement: To analyse anonymised behavioural data to improve game recommendations, site performance, and user experience.
• Marketing Communications (with consent): To send promotional offers, bonus notifications, and platform updates via SMS or email, where you have opted in to receive such communications.
• Legal Compliance: To meet obligations under applicable anti-money laundering (AML) regulations, data protection law, and any other regulatory requirements.

96cbet relies on the following legal bases to process your personal data, depending on the nature of the processing activity:

• Contractual Necessity: Processing your name, contact details, and payment information is necessary to fulfil the contract between you and 96cbet (i.e., to provide the betting and gaming services you have signed up for).
• Legal Obligation: KYC identity verification, AML monitoring, and age verification are required by applicable law and cannot be waived.
• Legitimate Interests: Fraud prevention, security monitoring, and platform performance analysis are carried out based on 96cbet's legitimate business interests, provided those interests do not override your fundamental privacy rights.
• Consent: Direct marketing communications (SMS, email promotions) are sent only where you have provided clear, freely given, and withdrawable consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

96cbet does not sell, rent, or trade your personal data to third parties for commercial gain. However, in the normal course of providing services, we may share limited personal data with the following categories of trusted third parties:

• Payment Processors: bKash, Nagad, Rocket, Upay, and partner banks receive the minimum financial data necessary to process your transactions. These providers have their own privacy policies and security standards.
• Game Providers: When you play games powered by Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, or Ezugi, anonymised session data (game activity, bet amounts) may be shared with the relevant studio for game integrity and RNG auditing purposes.
• Identity Verification Services: Third-party KYC providers may process identity document images to verify your age and identity on 96cbet's behalf. These providers are contractually bound to process data solely for this purpose.
• Fraud Prevention Partners: Anonymised technical data (IP addresses, device fingerprints) may be shared with third-party fraud detection services to identify suspicious activity.
• Legal & Regulatory Authorities: 96cbet may disclose personal data to law enforcement or regulatory bodies where required by applicable law, a valid court order, or to prevent and investigate fraud or money laundering.

All third-party processors engaged by 96cbet are required to implement appropriate security measures and to process data only as instructed by 96cbet in accordance with applicable data protection principles.

96cbet retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. The following general retention periods apply:

• Active Account Data: Retained for the duration of your account's active status plus a minimum of 5 years following account closure, to comply with AML and financial record-keeping obligations.
• KYC Documents: Retained for a minimum of 5 years from the date of submission, or longer if required by applicable regulatory obligations.
• Transaction Records: All deposit, withdrawal, and betting records are retained for a minimum of 5 years.
• Support Communications: Chat logs and email correspondence are retained for up to 2 years from the date of the last interaction, or longer if the matter remains unresolved or subject to a legal dispute.
• Marketing Consent Records: Records of your marketing opt-in or opt-out are retained indefinitely to demonstrate compliance with your preferences.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

96cbet uses cookies and similar tracking technologies to maintain session state, improve platform performance, and analyse user behaviour. A cookie is a small text file stored on your device by your web browser when you visit a website.

• Strictly Necessary Cookies: Required for the platform to function correctly, including maintaining your login session and processing bets. These cannot be disabled without disrupting core functionality.
• Performance Cookies: Used to collect anonymised information about how players use the platform (e.g., pages visited, time on site, error logs), which helps us improve the user experience.
• Functional Cookies: Remember your preferences such as preferred language and display settings to provide a more personalised experience on return visits.
• Marketing Cookies: Used (only with your consent) to track which promotional campaigns led you to 96cbet and to measure the effectiveness of our marketing activity. No personal data is shared with advertising networks.

You may manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may prevent certain features of the platform from functioning correctly.

96cbet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL / TLS Encryption: All data in transit between your device and 96cbet's servers is encrypted using industry-standard TLS protocols.
• Encrypted Data Storage: Sensitive data at rest, including identity documents and payment references, is stored using AES-256 encryption.
• Access Controls: Only authorised 96cbet personnel with a legitimate business need have access to personal data. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor / OTP Authentication: All player accounts support one-time password (OTP) authentication via registered mobile number to prevent unauthorised logins.
• Penetration Testing & Security Audits: 96cbet conducts regular security assessments to identify and address potential vulnerabilities in its platform infrastructure.
• Incident Response: In the event of a data breach that poses a risk to your rights and freedoms, 96cbet will notify affected users within 72 hours of becoming aware of the breach, in accordance with applicable data protection law.

While 96cbet takes all reasonable precautions, no internet transmission or electronic storage system is 100% secure. You are responsible for maintaining the confidentiality of your own login credentials. 96cbet will never ask for your password via email, chat, or phone.

As a user of the 96cbet platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at the address provided in Section 12 of this Policy. We will respond to all verified requests within 30 calendar days.

• Right of Access: You have the right to request a copy of all personal data that 96cbet holds about you, free of charge, in a portable format.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations (see Section 6).
• Right to Restrict Processing: You may request that we restrict the processing of your data in certain circumstances, for example while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another service provider where technically feasible.
• Right to Object: You have the right to object to the processing of your data where that processing is based on legitimate interests, including the right to object to direct marketing at any time.
• Right to Withdraw Consent: Where processing is based on consent (e.g., marketing communications), you may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

96cbet is strictly an adult entertainment platform. The minimum age requirement to register and use 96cbet is 21 years in the Bangladesh market. We do not knowingly collect or process personal data from any individual under the age of 21.

At the point of registration, all users are required to confirm that they are at least 21 years of age. In addition, 96cbet's KYC verification procedures include mandatory age verification checks using government-issued identity documents. Any account found to belong to an individual under 21 will be suspended immediately, all associated funds will be withheld pending investigation, and all collected data will be deleted in accordance with this Policy.

If you believe that a minor has registered an account on 96cbet, please contact our support team immediately so that we may investigate and take appropriate action.

96cbet reserves the right to amend, update, or replace this Privacy Policy at any time. When material changes are made, the "Effective Date" at the top of this page will be updated and, where practicable, active players will be notified via the platform's internal messaging system or by SMS to their registered mobile number.

We encourage you to review this Policy periodically to stay informed of how 96cbet is protecting your personal data. Your continued use of the platform following the publication of any updated Policy constitutes your acceptance of the revised terms.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 96cbet handles your personal information, please contact our support team. Our data support team is available 24 hours a day, 7 days a week.

Contact us at: [email protected]

Please include your registered mobile number and a brief description of your request or concern in all data-related enquiries. We will acknowledge your request within 2 business days and aim to resolve it within 30 calendar days. Where a request is complex or involves a large volume of data, we will notify you of any extension to this timeline.

For responsible gaming support, deposit limit adjustments, or self-exclusion requests, please visit our Responsible Gaming page or contact support directly. For full platform terms, please refer to our Terms & Conditions.